By Jan Vissers, Sylvia Elkhuizen, Nathan Proudlove

This fully updated edition of the bestselling textbook on Health Service Operations Management is an invaluable reference for students and researchers in the fields of healthcare management, operations management, and patient flow logistics. With theoretical frameworks and a comprehensive set of practical case studies, this book covers a wide range of topics, including hospital planning, supply chain management in healthcare, quality assurance, and performance management.

Healthcare managers face numerous challenges as they work alongside healthcare professionals. They must make trade-offs between customer waiting times and the efficient use of limited resources, balancing quality of care with quality of services. They must also consider the perspective of a single pathway versus the entire healthcare system and the perspective of a single provider versus a network of providers working together. This book provides healthcare students and professionals with practical tools and resources to address these complex issues.

Whether used at the undergraduate level to introduce concepts and approaches or at the postgraduate level to apply operations management techniques to real-world healthcare problems, this book is a valuable resource. It offers a primary textbook for a health service operations management course in a Master’s program on healthcare management.

Health Service Operations Management, 2nd Edition

By Jan Vissers, Sylvia Elkhuizen, Nathan Proudlove

Publisher: Routledge

Publication Date: November 25, 2022

Language: English

Format: eBook (Digital)

Pages: 348

ISBN-10: 0367895943

ISBN-13: 978-0367895945

Introduction to Health Service Operations Management

In today’s healthcare landscape, efficient management of healthcare operations is vital to ensure the delivery of high-quality care and optimize resource utilization. Health Service Operations Management explores the principles and practices that enable healthcare organizations to streamline processes, reduce costs, and improve patient outcomes.

This updated edition of Health Service Operations Management provides a comprehensive overview of the key concepts, theories, and strategies used in the field. The authors, Jan Vissers, Sylvia Elkhuizen, and Nathan Proudlove, bring together their expertise in healthcare management, operations management, and patient flow logistics to offer a well-rounded and practical guide for healthcare professionals.

Review of Health Service Operations Management

Health Service Operations Management covers a wide range of topics relevant to healthcare managers, administrators, and students. The book begins by introducing the fundamental principles of operations management and their application in the healthcare context. It delves into topics such as capacity planning, resource allocation, queuing theory, supply chain management, and performance metrics.

What sets this book apart is its emphasis on practicality. Each chapter is accompanied by real-world case studies and examples, allowing readers to apply the concepts to actual healthcare scenarios. The authors provide step-by-step guidance on using various analytical models and tools to address common operational challenges in healthcare.

One of the strengths of this book is its focus on the integration of healthcare services across different providers and care settings. The authors highlight the importance of collaboration and coordination between primary care, hospitals, nursing homes, and home care to create a seamless and efficient healthcare system. They provide insights into managing patient flow, optimizing resources, and improving the overall patient experience.

Additionally, the book incorporates the latest advancements in healthcare technology and data analytics. The authors discuss the role of information systems in healthcare operations management and how data-driven decision-making can drive improvements in quality, efficiency, and patient safety.

Overall, Health Service Operations Management offers a comprehensive and practical guide for healthcare professionals seeking to enhance their understanding of operations management principles and their application in the healthcare context. The combination of theoretical frameworks, case studies, and analytical tools makes this book a valuable resource for both students and practitioners.

Order Your Copy Today

Whether you are a healthcare management student, a healthcare professional, or an operations management researcher, Health Service Operations Management is a must-have reference. Its comprehensive coverage, practical approach, and real-world examples make it a valuable tool in optimizing healthcare operations.

To order your copy of Health Service Operations Management, visit the publisher’s website or your favorite online bookstore. Join the ranks of healthcare professionals who have benefited from the insights and strategies presented in this bestselling textbook. Unlock the potential of healthcare operations management and contribute to the delivery of efficient, high-quality care in today’s dynamic healthcare environment.